Coway Service Flow
Thursday, 23 February 2012
Purchased Method - Rent
Coway Purchased Method
RENT
Individual
Auto-debit Credit Card
Monthly payment will be automatically charged to customer’s registered credit card account.
12/24 months Advance Payment
Make an advance payment of 12 or 24 months rental fee for additional discount.
Direct-Debit Payment
Monthly payment will be charged directly to customer’s registered bank account.
Corporate
Auto-debit Credit Card
Monthly payment will be automatically charged to customer’s registered credit card account.
Regular Payment
Make your monthly payment by cash or cheque to our Cody/ST on their visit.
Direct-Debit Payment
Monthly payment will be charged automatically to customer’s registered bank account.
Koreans
Auto-debit Credit Card
Monthly payment will be automatically charged to customer’s registered credit card account.
12/24 months Advance Payment
Make an advance payment for 12 or 24 months rental fee with your preferred credit card.
Direct Debit Payment
Monthly payment will be charged directly to customer’s registered bank account.
Regular Payment
Make your monthly payment by cash or cheque to our Cody/ST on their visit.
Purchased Method - BUY
Coway Purchased Method
BUY (outright)
Cash
Make full settlement by cash at the time of purchase.
Cheque
Make full settlement by cheque at the time of purchase.
Credit Card
Make full settlement by credit card at the time of purchase.
Dream Service - CODY & ST
Coway Dream Service
Coway Lady (CODY) &
Coway Service Technician (ST)
Who is Cody & ST?
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Basically, our Before-Service is handle by our professional CODY. A CODY is an abbreviated work for Coway Lady who works as a service expert at Coway.
Cody consists of a team of attentive and dedicated women who are always ever-ready in assisting customers with technical matters related to filter replacements and product maintenance. Meanwhile, ST (Service Technician), consists of a group of male technician who is playing the same role as Cody.
We contribute to providing female workforce with
opportunities to partake in economic activities
Whereas most of service providers do only after-sales service (A/S), our CODYs deliverBefore-Service (B/S) from customer perspective. Through the CODY system, we contribute to providing female workforce with opportunities to partake in economic activities especially at a time when they face difficulties in getting jobs, and further contribute to nurturing highly value added manpower by developing them to acquire professional skills set.
Cody Success Story in Korea
In year 1998, when Coway started growing in popularity, Korea also faced the economic downturn period. Coway needed a task force to maintain the famed level of service.
Thus, in year 1999, we welcomed 500 women into Coway family – housewives, mothers and new job seekers who wanted to supplement their income. They became knows as CODY – the Coway Lady, proud ambassadors to Coway – and their numbers grew to over 12,000 in a short seven years.
CODYs were selected as New Occupation by the Korean Ministry of Labor, thus emerged as a new category in occupation since year 1999
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